Customer service takes care of business and provides good service. Hospitality is when you give selflessly so that your guests can enjoy an experience. Hospitality, on the other hand, creates an experience that makes the customer want to return. Take advantage of their emotions and memories by providing them with a positive experience.
The patron feels truly accepted in his environment. You can start with a degree in hospitality management that will give you a strong foundation in the customer service industry and continue with an MBA in hospitality management to take your career to the next level. Hospitality is also closely related to customer service because providing excellent customer service is something that is expected of everyone who works in the hospitality industry. To hone your customer service and hospitality skills, you can choose from several graduate programs in hospitality management from an accredited institution.
Both hospitality and customer service are important industry terms, but they actually refer to different concepts, so let's look at hospitality versus customer service.
